Disclaimers & Terms
1. Platform Status
MyComplaints.org operates as a neutral platform connecting consumers with businesses.
We are a marketplace facilitating communication between parties – we do not represent either side.
2. User-Generated Content
All complaints published on this platform are submitted by users.
While we require verification documentation before publication, we cannot guarantee the accuracy of all claims made.
We endeavour to remove malicious, defamatory, or fraudulent content.
However, MyComplaints.org is not responsible for user-generated content and does not adopt any statements made by users as our own.
3. Anonymisation
Complainant personal details are anonymised in public listings to protect privacy.
However, complainants must provide accurate contact information to us for verification purposes and to enable business responses.
4. Not Legal Advice
Information provided on this platform, including template letters and legal references, is for informational purposes only.
It does not constitute legal advice.
For legal matters, consult a qualified professional.
5. Business Responses
Businesses are offered the opportunity to respond to complaints.
A lack of response does not constitute an admission of fault.
Reputation scores are based solely on publicly observable behaviour on this platform.
6. Removal Requests
Complaints cannot be removed.
Removal will only occur if content is proven to be fraudulent, defamatory, or in breach of our terms.
If you suspect abuse or a breach of our terms please contact compliance@mycomplaints.org
7. Information & Data Correctness
We source information from third-party websites including government sources for legislation, legal guidance, and tribunal decisions.
While we endeavour to keep this information current and accurate, we accept no responsibility and will not be held liable for the correctness, accuracy, or completeness of third-party information.
Users should verify any legal information with official sources before relying on it.
8. Acknowledgements:
New Zealand
Ministry of Justice https://www.justice.govt.nz/
Tenancy Services https://www.tenancy.govt.nz/
Legislation https://www.legislation.govt.nz/
9. Limitation of Liability
To the fullest extent permitted by law, MyComplaints.org and its operators shall not be liable for any direct, indirect, incidental, or consequential damages arising from use of this platform.
10. Governing Law
These terms are governed by the laws of New Zealand.
Any disputes shall be subject to the exclusive jurisdiction of New Zealand courts.
10. Acceptance of Terms and Use of Website
By using this website you agree to these terms.
If you do not please leave the website.
My Complaints 2025.